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Frequently asked questions

Answers to common questions about bookings, payments and workshops.

How does booking work?

Choose a workshop, date and seats, then pay the deposit online by card. You'll get a confirmation email. You pay the remaining amount directly to the artisan on the day, unless the listing says otherwise.

Can I cancel or reschedule?

Cancellation and change policies depend on each artisan and are shown on the workshop page or in messages. You can read a general overview on the Cancellations and refunds page. When in doubt, contact the studio or email support.

Are online payments secure?

Deposits are processed by Stripe, a certified payment provider. Handsome does not store your full card details.

What should I bring?

Each listing states what's included and what to bring (e.g. apron, closed shoes). Mention allergies or special needs to the artisan beforehand.

How do I join Handsome as an artisan?

Register as an artisan, complete onboarding with your studio details, and publish workshops. We can help you go live.

Do you offer corporate packages?

Yes — see the For companies section for team building and tailored events. Contact us for a quote.

Still need help? Write us at hello@handsome.it